M. Arif Chishti

“So, I had been in Saudi [Arabia] earlier in the ’90s and when I left Saudi [Arabia]. I thought that I would never come back to work here.  Not until I met Hassan Jameel, and I had a chat with him in Spain.

Simply, the way he put it to me, I could not say ‘no’, and Hassan is a very charismatic and astute businessman.

the other thing is when I joined Abdul Latif Jameel Machinery in 2013, I had a five minute orientation with Mr. Mohammed Jameel, and in that five minutes the one thing he told me, very loud and clear, was “Arif, we are coming into a new [industry] segment and however we have a huge [customer service] reputation of the past 75 years; you should not do anything – at all – that would affect this reputation adversely.”

And we had to start the Company, so that was a Guiding Principle which which came to me, right from the President’s desk.”

 

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